WMarkets, a dealer in securities licensed by the securities and exchange commission (sec) is operated by Western Sahara Worldwide Services Ltd, a company incorporated in Nigeria with Registration number 1573472 and under the St. Vincent and Grenadines law with corporate number 26138 BC 2021.herein after referred to as the company/we/us). Wmarkets is not a proprietary trading firm and financial advisor. We provide the following regulated financial services to clients globally:
Western Sahara World Wide Services Ltd, the operators of Wmarkets is the controller of your personal data, it determines the purposes and means of 1 processing your personal data as provided in this privacy policy (herein after referred to as the policy).
Wmarkets is committed to protecting and respecting your privacy and rights. We have taken all the required organizational and technical measures to secure the confidentiality and integrity of your personal data and have also adhere to statutory data protection and privacy requirements including but not limited to the provisions of the Nigerian Data Protection Act 2023, General Data Protection Regulation (GDPR).
This policy gives a comprehensive detail of how WMarkets collects, processes, stores, shares, transfers, protects, and deletes personal data and sensitive information. It applies to all individuals who access our platforms, submit data for verification or compliance, conduct trading activity, participate in our Introducing Broker (IB) program, or otherwise engage with any of our regulated services. By accessing any of our apps, websites (including but not limited to www.wmarkets.io, ib.wmarkets.io, client dashboards or APIs and social networks), you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. For the purposes of this policy,
Personal data or data: means any information relating to an identifiable natural person (data subject, you, yours). An identifiable natural person is a person who can be identified directly or indirectly. An identifier may include but not limited to a name, an identification number, location data.
Processing: means any set if operation which is performed on a set of personal data.
We collect your personal data you provide through the following avenues:
We ask you for the personal data necessary for registering an account for you, providing functional service, and using this data if a dispute arises between you and Wmarkets. Providing this data is required for client identification and thus allows you to perform various operations in your Personal Area and trading accounts.
We may also collect data to improve our understanding of your needs and preferences by communicating through Live Chat, conducting brief surveys in your Personal Area on our official website, and communicating with you over the phone. You provide this data to us voluntarily. We collect, use, disclose, transfer and store data when needed to provide our services and for our operational and business purposes as stated herein. We want to be clear about our privacy practices so you can make informed choices about the processing of your personal information. You may contact us at any time with questions or concerns.
The personal information we collect will also be used for the following purposes:
We may record, monitor and process any telephone conversations and/or electronic communications between us through various communication channels such as email, social media, electronic messages, either initiated from Company or by you. All communications are recorded and/or monitored and/or processed by us, including any telephone conversations and/or electronic communications that result or may result in transactions or client order services even if those conversations or communications do not result in the conclusion of any arrangements and or transactions. The content of any in person conversations and/or communications with you may be recorded by minutes or notes. Any such records can be provided to you upon request at the same language as the one used to provide services to you.
We will only use your personal information for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that such reason is sufficiently compatible with the original purpose or in accordance with the law (in which case your knowledge or consent for use thereof is not required). In such cases, we may process your personal information without further notice to you.
We may process your personal data for one or more lawful bases of processing (the ‘’lawful bases”) depending on the specific purpose for which we are using your personal data. Depending on the relevant purpose and the type of personal data, our lawful bases for processing personal data are the following:
Where our use of your personal data does not fall under one of the above lawful bases, we will seek to obtain your specific, informed and voluntary consent via a consent form. If you provide us with your consent, please note that you have the right to withdraw your consent at any time by contacting us using the contact details set out in this Privacy Policy.
We may share your personal data to other of our entities which are part of Western sahara worldwide services ltd, service providers who are involved in the delivery of products or services to you, like payment service providers and to other third parties like outsourced compliance services, website hosts and website analytics providers, our banks, etc, we use to help run our business. The disclosure of your personal data to third parties is for the purposes of processing transactions, providing services related to your account, securing our business interests, and legal obligations.
We or the third parties mentioned above may occasionally share personal data with: our and their external auditors, in relation to the audit of our or their accounts, in which case the recipient of the data will be bound by confidentiality obligations.
We may pass your personal data on to third party authentication service providers when you use our system to perform identity checks and documents verification- we do this in order to comply with our legal obligations. When transferring your data to third parties, we maintain the confidentiality and security of the data being transferred.
We reserve the right to provide personal data to third parties if required by law or if we receive formal requests from law enforcement and other government agencies and as envisaged by the agreement with you. We may also provide your personal data to tax authorities or organizations that require the data to be provided in order to comply with laws against money laundering and financing terrorism, or when necessary to protect our rights or property.
In order to give you comprehensive and quality service, we may exchange your personal data with our partners. At your request, we can provide information about the services that our partners provide for us. We also monitor the usage of data by third parties to ensure that they comply with our confidentiality and data protection policies, ensuring that no misuse of your data takes place. However, in order to safe guard your data with third parties like payment service providers, you may use to fund your account, where they act as individual controllers, we advise to consult their privacy policy prior to using their services, since we are not responsible for any further information you may disclose to such third parties and/or how they process your data if you choose to use their services.
Where you direct us to share your personal data with a third party, we may do so, but upon requesting for a written proof that the third party has been duly and validly authorized to act on your behalf.
Wmarkets stores and retains your personal data on secured servers, paper- based files and other records. We have place appropriate measures to ensure the safety and security of your personal data. We would retain your personal data for as long as we have a business relationship with you for the purposes, we collected it for and in order to comply with any regulatory, legal, taxation, accounting and reporting requirements.
If you instruct us to cease using or processing your personal data, we have the right to terminate any existing services to you within a reasonable time or immediately, as determined by the Company.
When we consider that personal data is no longer needed for the purpose for which it was collected, we may remove any details that may identify you or we may securely destroy the records. However, we may need to maintain records for a significant period of time (after you cease to be our client) subject to certain Anti Money Laundering and taxation laws that require us to retain a copy of the documents we used in order to comply with our customer due diligence obligations as well as supporting evidence and records of transactions with you and your relationship with us.
For the personal data held in the form of an email, telephone, electronic, in person or otherwise recorded communication, the information will be retained in line with the requirements of our Regulatory Authority.
If you have opted out of receiving marketing communications, we will hold your details on our suppression list so that we know you do not want to receive these communications.
We may keep your data for a longer time than the retention period if for legal, regulatory or technical reasons we cannot delete it.
As a user of our Wmarkets, you have certain rights subject to certain conditions and according to the applicable data protection laws, you may have the right to be informed and/or request from the Company to have access to, rectify, restrict, and erase Your personal data and to object to processing of Your personal data, as well the right to withdraw consent (where applicable). Such personal data are collected for the purposes of compliance with the applicable regulations and Your refusal to provide the information requested may result in rejection or/and closure of Your account(s)
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your interaction with us. If you have any queries about the content of this Privacy Policy, or wish to inform us of a change or correction to your personal data, would like to exercise any of those rights or would like to raise a complaint or comment, please contact us at support@wfunded.io
As a user of our Wmarkets, you have certain rights subject to certain conditions and according to the applicable data protection laws, you may have the right to be informed and/or request from the Company to have access to, rectify, restrict, and erase Your personal data and to object to processing of Your personal data, as well the right to withdraw consent (where applicable). Such personal data are collected for the purposes of compliance with the applicable regulations and Your refusal to provide the information requested may result in rejection or/and closure of Your account(s)
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your interaction with us. If you have any queries about the content of this Privacy Policy, or wish to inform us of a change or correction to your personal data, would like to exercise any of those rights or would like to raise a complaint or comment, please contact us at support@wfunded.io
We adopt different security measures and comply with relevant provisions of data protections law to ensure security and privacy of your personal data. We have put in place appropriate and reasonable security measures to prevent your personal data from being accidentally lost, used, collected, disclosed, altered, disposed or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those who have a genuine need to access it. They will only process your personal data on our instructions, and they are subject to confidentiality obligations. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We shall conduct a Data Protection Impact Assessment (DIPA) in relation to any operation that may be likely to result in a high risk to the rights and freedoms of any data subjects, in particular, in the use of new technologies. The DIPA shall be conducted prior to any processing taking place, regarding all activities, projects and systems involving the processing of personal data and taking into account the nature, scope, context and purposes of such processing.
The company will not be liable for any unlawful or unauthorized use of personal data due to misuse or misplacement of your passwords, negligent or malicious intervention and/or otherwise by you or due to acts or omissions or a person authorized b you (whether that authorization is permitted by the terms of our legal relationship with you or not).
We use cookies to ensure that our website works effectively, for fraud prevention, security and to support your trading activities. Cookies are small text files sent from our web server to your computer.
We may enlist outside organizations to help us manage the website and collect and analyze statistical data. These outside organizations may install and use their own cookies on our behalf.
By registering an account, you agree to and accept all of the provisions set forth in the Privacy Policy. Communication between you and Wmarkets begins as soon as we send you an email confirming your registration on our website. We may also send you information about changes and new services via email or receive emails with your questions and suggestions. This information is not confidential.
We may review, store, and delete correspondence from you in accordance with the relevant legislation. We may analyze your internal messages in order to evaluate the quality of our services.
By accepting the conditions of this Privacy Policy, you agree to allow us to use the information we receive from you via email, including various ideas, methods, marketing designs, and know-how, without incurring any additional obligations.
We reserve the right to amend and update the Privacy Policy occasionally and we would notify you of any amendment done on the policy. We recommend that you periodically read this Privacy Policy in order to always have the latest information concerning how your personal data is processed.
Your personal data may be stored and processed in any country where we have facilities or in which we engage operators in accordance with the applicable data protection laws and regulations.
Whenever we transfer your personal data, we ensure a similar degree of protection is afforded by implementing at least one of the following safeguards:
If you instruct us to cease using or processing your personal data, we have the right to terminate any existing services to you within a reasonable time or immediately, as determined by the Company.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your interaction with us. For questions, data request, complaints or clarification regarding this privacy policy, you may contact us at marketing@wmarkets.io
WMARKETS